Organization Development: Principles, Processes, Performance
Berrett-Koehler Publishers, 2 dec. 2005 - 465 sidor
Designed for use in undergraduate and graduate programs in organization development, management, human resource development, and industrial and organizational psychology, Organization Development provides readers with an overview of the field and acquaints them with the basic principles, practices, values, and skills of OD. Covering every aspect of the work of an OD professional and featuring numerous illustrative case studies, it shows how OD professionals actually get work and what the first steps in any OD effort should be.
Author Gary McLean surveys different ways to assess an organizational situation—including a comparison of the Action Research and Appreciative Inquiry models—and provides forms for devising an action plan based on that assessment. He then looks at how to choose and implement a range of interventions at different levels, as well as how to evaluate the results of an intervention.
Organization Development goes beyond the organizational level to look at the application of OD on community, national, regional, and global levels. And it successfully combines theory and practice; process and outcomes; performance and affective results; effectiveness and efficiency.
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Entry Marketing and Contracting
Startup and Systems Theory
Organizational Assessment and Feedback
Action Planning and Introduction to Interventions
Implementation Individual Level
Implementation Team and Interteam Levels
Implementation Process Level
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Action Planning activities Adoption approach appropriate areas asked assessment become begin behavior building chapter client coaching competencies conducting considered consultant continue contract create culture decision described desired determine discussed effective employees environment established ethical evaluation example exist expectations experience expertise external factors feedback ﬁeld focus function future global goals going human identify Implementation important improve individuals interact internal intervention interviews involved issues knowledge lead learning McLean measure meeting move occur OD professional Organization Development organizational outcomes participants performance person perspective phase policies positive possible potential practice present problem professional questions reason refers relationships requires response role separation share situation skills statement steps successful suggested survey tion understand values
Sida 9 - Organization development is an effort (1) planned, (2) organization-wide and (3) managed from the top to (4) increase organization effectiveness and health through (5) planned interventions in the organization's 'processes,' using behavioral-science knowledge
Sida 10 - organization development is a response to change, a complex educational strategy intended to change the beliefs, attitudes, values, and structure of organizations so that they can better adapt to new technologies, markets, and challenges, and the dizzying rate of change itself.
Sida 10 - Basic assumptions Relationship to environment Nature of reality, time, and space Nature of human nature Nature of human activity Nature of human relationships Taken for granted Invisible Preconscious Source; Adapted from Schein, 1980, p. 4. sence. In a sense these are "levels" of the culture, and they need to be carefully distinguished to avoid conceptual confusion.