Organizational Behavior

Stephen P. Robbins, Tim Judge

Pearson South Africa, 2009 - Business & Economics - 716 pages

Robbins/Judge provide the research you want in the language your students understand; accompanied with the best selling self-assessment software, SAL. Some topics include management functions; the social sciences; helping employees balance work and other responsibilities; improving people skills; improving customer service; motivational concepts; communication; power and politics; conflict and negotiation; culture; and stress management. Globally accepted and written by one of the most foremost authors in the field, this is a necessary read for all managers, human resource workers, and anyone needing to understand and improve their people skills.

What people are saying

User Review -

great book helpul for work place dynamics

User Review -

Very interesting content

Contents

• Introduction: 1
• Contents in Brief: 3
• Global implications: 9
• 54: 19
• Summary and implications for managers: 22
• Questions for review: 41
• The Individual: 47
• Power and Politics: 51
• 4: 71
• International OB What about other types: 84
• Values: 90
• Questions for critical thinking: 135
• Global vs S A Trends: 144
• Selfefficacy theory: 152
• Myth or Science? Entrepreneurs are a breed: 156
• Employee involvement: 168
• now?: 171
• Leadership: 179
• International OB A global personality 99: 184
• Emotions and Moods: 192
• Emotional labour: 199
• Customer service: 206
• Foundations of Group Behaviour: 215
• behaviour: 217
• The Group: 218
• Cohesiveness: 228
• Questions for critical thinking: 235
• Learning about yourself exercise Assess: 241
• SelfAssessment Library Do I trust others? 223: 242
• Learning about yourself exercise Are you: 263
• Behavioural theories: 294
• Myth or Science? Preconceived notions: 301
• Global implications: 302
• Contemporary Issues in Leadership: 321
• Global vs S A Trends: 322
• PointCounterpoint Keep leaders on a short: 339
• Conflict and Negotiation: 374
• The Organisation System: 400
• The simple structure: 406
• Myth or Science? Bureaucracy is dead: 414
• Organisational Culture: 422
• International OB South Africa as: 423
• Spirituality and organisational culture: 438
• Case incident 2 The importance: 444
• Global vs S A Trends: 451
• Questions for review: 470
• Organisational Dynamics: 479
• Foundations of Organisation Structure: 484
• 143: 502
• Perception and Individual Decision Making 117: 515
• From Concepts to Applications 168: 516
• Appendices Glossary and Index: 521
• Human Resource Policies and Practices 449: 524
• Chain of command: 535
• Frequently used shortcuts in judgeing: 543
• 485: 553
• 233: 554

Bibliographic information

• Title: Organizational Behavior
• Authors: Stephen P. Robbins, Tim Judge
• Edition: illustrated
• Publisher: Pearson South Africa, 2009
• ISBN: 186891853X, 9781868918539
• Length: 716 pages
• Subjects: Business & Economics / Organizational Behavior