Organizational Behavior

Front Cover
Psychology Press, 2002 - Business & Economics - 478 pages
Develop effective management skills with up-to-date theory and research!

An effective understanding of workplace behavior requires a solid grounding in both principles and practice. Organizational Behavior provides both. This comprehensive textbook uses realistic case examples, self-tests, and plentiful tables and figures to illustrate the principles of organizational behavior.

Each chapter begins by posing a difficult work situation, which may be a conflict, a problem with motivation, or an issue of diversity. Then it goes on to discuss the principles and theories that apply to the case, returning to it at times to see how various strategies work. The start-of-chapter problems catch students'interest, and the clear explications of theory give them the concepts they need to come up with innovative solutions.

The classic areas of ethics, problem employees, motivation, conflict, and organizational culture are amply covered, but Organizational Behavior also deals with areas too often neglected, including:
  • the physical atmosphere of the workplace
  • the effects of new technologies on workers
  • the pitfalls and opportunities of globalization
  • diversity and multiculturalism in the workplace
  • both informal and formal organizational structure
  • workplace gossip and the office grapevine
Organizational Behavior integrates theory with practice so that students learn to apply concepts to real-world problems. This comprehensive textbook, the second edition of Human Behavior at Work, also features discussion questions, additional cases, self-tests, and useful tables and figures. A teacher's manual with lecture notes and a test bank is also available.
 

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Contents

Ethical Issues and Social Responsibility
5
Employee Dishonesty and Theft I I
11
Decisions Decisions
17
Globalization and Its Effects
51
Organizational Culture The Planned
71
The Best Structure for an Organization to Have
85
Glossary
93
Overcoming a Faulty Culture
99
Equity Theory
267
The Motivational Potential of Jobs
275
Glossary
281
Communicating Concepts and Information
305
Planned and Unplanned Change
343
Why Change Is Often Resisted
350
Managements Goals for Change
356
Organizational Development
362

Managements Relationship to the Informal Organization I 10
110
Summary
122
The Physical Surroundings of the Workplace
149
Perception and the Individual
173
Personal Needs in the Workplace
199
The Role of Leadership in the Organization
227
Stimulating Employees to Action
257
Managing Conflict
371
Stress and Other Problems
397
TechnologyIts Impact in the Workplace
421
Notes
443
Name Index
465
Subject Index
471
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