Organizational transformation and learning: a cybernetic approach to management
Complexity is the core issue of organizational concern for the age we have entered, not just for the year 2000 but for the new century we are about to enter. The purpose of this book is showing, both theoretically and practically, how organizational and managerial cybernetics can contribute to this core issue. The authors offer a holistic view of both organizations and individual actions. They provide a framework to relate and organize the myriad activities natural to today's business. It offers a framework to account for organizational complexity, align strategic processes and organization structure and information systems. It also develops further the Viable System Model as a framework for organizational diagnosis and design.
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SUMMARY OF PART ONE
ImplementationInventing In The Corporation
Understanding Organizations Better
23 other sections not shown
achieve amplifiers attenuators autonomous units behaviour business processes business units capabilities capacity channel capacity Chapter co-ordination communication competitive concept concern conversations core competencies corporate management create criteria culture customers defined discussed double-loop learning enterprise environment environmental example Figure framework function global heterarchical holons identity implementation improve individual and organizational individual learning information systems innovation interac interactions inventing issues KANBAN learning loop levels of recursion market segments measurement mechanisms ment necessary need to develop networks operational organization's organizational action organizational context organizational learning Organizations need orientation outcome performance planning possible primary activities primary processes principle purpose recursive structures relationships relevant requires requisite variety responsible role shared mental models single-loop learning situation stakeholders strategic business units strategic management structural levels systemic thinking tasks tion tional total quality management transformation understanding variables viable system model vision XTN's
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