Outsourcing: The Definitive View, Applications, and Implications

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John Wiley & Sons, Jan 18, 2006 - Business & Economics - 304 pages
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THE DEFINITIVE RESOURCE ON OUTSOURCING

Outsourcing is the hottest topic in business, and it will likely stay that way. Managers, workers, executives, and almost anyone else involved in any large business will probably have to deal with it one day, in one way or another. Outsourcing is a business issue first and foremost, but it's also a political, personal, and cultural issue that many people, not least managers and executives, find difficult to fully understand.

Outsourcing documents the theory, facts, myths, benefits, and costs of outsourcing and gives managers the information they need to implement an outsourcing program that will help their business the most and hurt their employees the least. Bringing together noted academics, corporate leaders, and outsourcing practitioners, the book covers all the major topics in the outsourcing debate, but also presents expert guidance for business leaders dealing with the practical side of this global issue:

  • What outsourcing is and is not
  • Which companies can benefit from it
  • Incentives and implications
  • Notable successes and failures
  • Outsourcing for small and large companies
  • Communicating about outsourcing
  • Outsourcing terminology
  • And much more
 

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Contents

THE DEFINITIVE VIEW APPLICATIONS AND IMPLICATIONS Introduction
ix
THE DEFINITIVE VIEW APPLICATIONS AND IMPLICATIONS Chapter 1 What Is Outsourcing?
1
THE DEFINITIVE VIEW APPLICATIONS AND IMPLICATIONS Chapter 2 Who Is Outsourcing?
15
THE DEFINITIVE VIEW APPLICATIONS AND IMPLICATIONS Chapter 3 Imperatives
29
THE DEFINITIVE VIEW APPLICATIONS AND IMPLICATIONS Chapter 4 How Do I Begin Outsourcing?
47
THE DEFINITIVE VIEW APPLICATIONS AND IMPLICATIONS Chapter 5 Vertical Integration and Outsourcing Considerations in the HealthCare ...
59
THE DEFINITIVE VIEW APPLICATIONS AND IMPLICATIONS Chapter 6 From the Experts Life After OutsourcingA Sourcing Management Mo...
85
THE DEFINITIVE VIEW APPLICATIONS AND IMPLICATIONS Chapter 7 More from the Experts
131
THE DEFINITIVE VIEW APPLICATIONS AND IMPLICATIONS Conclusion
247
THE DEFINITIVE VIEW APPLICATIONS AND IMPLICATIONS Glossary of Outsourcing Terms
249
THE DEFINITIVE VIEW APPLICATIONS AND IMPLICATIONS Outsourcing Companies and Services
261
THE DEFINITIVE VIEW APPLICATIONS AND IMPLICATIONS Index
267
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About the author (2006)

NICHOLAS C. BURKHOLDER is President of eStore Services and the founder and Trustee of Staffing.org. As a specialist in workforce selection and management, he has worked for such organizations as Johnson & Johnson, CIGNA, The Vanguard Group, and the U.S. Army. He is also the author of On Staffing: Advice and Perspectives from HR Leaders, from Wiley.

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