Outsourcing Training and Education

Front Cover
American Society for Training and Development, 1999 - Business & Economics - 247 pages
0 Reviews
Learn from the companies that have successfully outsourced training and education programs, plus the key elements of making smart outsourcing decisions. DeRose provides a framework, a base of experience, benchmarks, processes, tools, and resources, including an appendix with contract templates, instructor agreements, outsourcing checklists, and customer satisfaction scorecards.
 

What people are saying - Write a review

We haven't found any reviews in the usual places.

Selected pages

Contents

Quest for a HighQuality
91
A Clear Example of the Model
105
Aligning Training with Strategies
127
Kaiser Permanentes Approach
145
A LongTerm Partnership
165
Measuring Value in the Outsourcing Relationship
183
Ensuring Performance Standards
233
Outsourcing the Training Function Checklist
241
About the Author
247
Copyright

Other editions - View all

Common terms and phrases

References to this book

Bibliographic information