Outsourcing for Radical Change: A Bold Approach to Enterprise Transformation

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AMACOM Div American Mgmt Assn, 2004 - Business & Economics - 270 pages
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Competive advantage through revolutionary outsourcing strategies.
 

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Contents

TRANSFORMATIONAL OUTSOURCING MEETS
63
CRAFTING A BUSINESS MODEL THAT WORKS
83
CATALYZING CHANGE
109
ENDTOEND PERFORMANCE MANAGEMENT
134
MANAGING PEOPLE THROUGH TRANSITIONS
154
LEVERAGING CAPABILITIES
178
ENDING AND RENEWAL
192
MANAGING TRANSFORMATIONAL OUTSOURCING
212
TRANSFORMATIONAL OUTSOURCING HORIZONS
243
Index
261
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About the author (2004)

Jane C. Linder is Research Director at Accenture Institute, where she also facilitates workshops and speaks on important business issues. She has been a member of the faculty at Harvard Business School. Dr. Linder earned an MBA and a doctorate in business administration from Harvard Business School and, prior to joining Accenture, held corporate positions of increasing responsibility. She lives in Charlestown, Massachusetts.

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