Overcoming Mobbing: A Recovery Guide for Workplace Aggression and BullyingResearch shows that as many as 37% of American workers have experienced workplace abuse at some time in their working lives. Mobbing, a form of abuse in which individuals, groups, or organizations target a single person for ridicule, humiliation, and removal from the workplace, can lead to deteriorating physical and mental health, violence, and even suicide. Overcoming Mobbing is an informative, comprehensive guidebook written for the victims of mobbing and their families. In an engaging and reader-friendly style, mobbing experts Maureen Duffy and Len Sperry help readers to make sense of the experience and mobilize resources for recovery. The authors distinguish mobbing from bullying-in that it takes place within organizational or institutional settings-and demonstrate how mobbing is not about the occasional negative experience at work; rather, mobbing involves ongoing negative acts, both overt and covert, that over time erode workers' confidence in themselves and in their workplaces. Demystifying the experience of mobbing through the use of examples and case studies, Overcoming Mobbing provides effective strategies for recovery from mobbing as well as for prevention. More than a simple self-help book, this guide offers a detailed presentation of the causes and consequences of mobbing, helps readers avoid falling into the trap of misplacing blame, and holds organizations at the center of responsibility for preventing this devastating type of abuse. In addition to those who have experienced mobbing, this book is an invaluable resource for workplace managers and human resources personnel who wish to prevent or reverse mobbing within their own professional settings. |
Contents
ONE Mobbing Is Not Bullying | 1 |
TWO Ganging Up in Workplaces | 19 |
THREE How Mobbing Happens | 37 |
FOUR What Its Like to Be Mobbed | 55 |
FIVE How Mobbing Affects Health and WellBeing | 75 |
SIX Mobbing Has Multiple Victims | 95 |
SEVEN Recovering from Mobbing | 115 |
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Common terms and phrases
actions activities aggressive bad apple behavior betrayal bing Bully OnLine bystanders chapter conflict coworkers culture damage Dwayne Dwayne's effects of mobbing emotional Empathy gaps employees experience family members FAMU feel files focus fundamental attribution error future ganging goals going happened hazing health and well-being humiliation hurt impact of mobbing individual dynamics injury involved Journal Laurel Lewiston Leymann Linda loss managers Matt Maureen Duffy mental health mobbing and bullying mobbing recovery mobbing-resistant negative nurse one’s orga organization’s organizational culture organizational dynamics ostracism parent participants patient Phil physical postal problems professional psychological psychotherapists PTSD recovery from mobbing relationships response result self-compassion sense social exclusion social pain Social Psychology social support someone story strategy stress supervisor target target-victim tion trauma trauma-informed trust understanding unethical communication University of Waterloo victim of workplace victim’s workers workplace abuse workplace bullying