Patient Safety and Quality Improvement in Healthcare: A Case-Based ApproachThis text uses a case-based approach to share knowledge and techniques on how to operationalize much of the theoretical underpinnings of hospital quality and safety. Written and edited by leaders in healthcare, education, and engineering, these 22 chapters provide insights as to where the field of improvement and safety science is with regards to the views and aspirations of healthcare advocates and patients. Each chapter also includes vignettes to further solidify the theoretical underpinnings and drive home learning. End of chapter commentary by the editors highlight important concepts and connections between various chapters in the text. Patient Safety and Quality Improvement in Healthcare: A Case-Based Approach presents a novel approach towards hospital safety and quality with the goal to help healthcare providers reach zero harm within their organizations. |
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Contents
1 | |
15 | |
Creation of Quality Management Systems Frameworks for Performance Excellence | 36 |
Reliability Resilience and Developing a ProblemSolving Culture | 55 |
Building an Engaging Toyota Production System Culture to Drive Winning Performance for Our Patients Caregivers Hospitals and Communities | 69 |
What to Do When an Event Happens Building Trust in Every Step | 116 |
Communication with Disclosure and Its Importance in Safety | 143 |
Using Data to Drive Change | 155 |
Pathways and Guidelines An Approach to Operationalizing Patient Safety and Quality Improvement | 245 |
Accountable Justifications and Peer Comparisons as Behavioral Economic Nudges to Improve Clinical Practice | 255 |
Diagnostic Errors and Their Associated Cognitive Biases | 265 |
An Improvement Operating System A Case for a Digital Infrastructure for Continuous Improvement | 280 |
Patient Flow in Healthcare A Key to Quality | 293 |
It Takes Teamwork Consideration of Difficult HospitalAcquired Conditions | 309 |
Human Factors in Healthcare | 319 |
Workforce Safety | 335 |
Quality Methodology | 173 |
Designing Improvement Teams for Success | 193 |
Handoffs Reducing Harm Through High Reliability and InterProfessional Communication | 207 |
Safety II A Novel Approach to Reducing Harm | 219 |
Bundles and Checklists | 231 |
Other editions - View all
Patient Safety and Quality Improvement in Healthcare: A Case-Based Approach Rahul K. Shah,Sandip A. Godambe No preview available - 2021 |
Patient Safety and Quality Improvement in Healthcare: A Case-Based Approach Rahul K. Shah,Sandip A. Godambe No preview available - 2021 |
Common terms and phrases
able accountable achieve action analysis Answer application approach assessment behaviors building bundle cause chapter chart clinical communication complex consider continuous create culture cycle described develop diagnostic discussed drive effective efforts emergency engagement ensure error event example experience factors failure families focus frontline goal handoffs harm healthcare hospital human identify impact implementation important increase individual initial interventions involved Key Points Box lead leaders leadership learning measures meeting ment methods nurse occur operating organization organizational outcomes patient safety performance physician practice prevent principles problem Production quality improvement questions reduce reliability requires response risk shared situation staff standard step strategies success sustained team members thinking tion understand unit variation Vignette