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Introducing Chapters 2 to 7
How to carry out evaluation
8 other sections not shown
appropriate areas aspects assessment autonomous work groups business goals changes Chapter checklists communication company's computer system computer technology computer-based equipment computer-based system Conflicts and trade-offs consider described deskilled detailed questions difficult disagree display effective electronic mail employees engineers errors examined example EXPERT SYSTEMS expertise formal observation function keys groups hardware identify important improvements industrial relations initial interviews introduced investment issues job enrichment job evaluation job losses job quality job rotation keyboard kind levels machine meet operators organization organizational overall particular performance possible problems Major problems programs Questionnaire for minority responsibility scores screen senior management skills software bugs sometimes specialist methods specialist procedures specialist questionnaire specific staff structure suppliers system walk-through task analysis trade unions United Kingdom usability user diaries views visual display units Yes No N/A