People in Charge: Creating Self Managing Workplaces
A step-by-step guide for self-managing workplaces. It uses a powerful and practical concept called "Participative Design" with which you create a workplace with greater energy, quality, and pride one that puts people in charge of their own work and is more productive.
Participative Design starts with the foundations for good work. Analyze your workplace by asking, Is there room for decisions? For learning? For mutual support and respect, meaningfulness, and a desirable future? You will discover how to take stock of the present structure and workflow and then redesign them to be self-managing. Each team agrees on goals, resources, ground rules, training needs, coordination, and career paths, and then looks at the results.
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The Self Managing Workplace
Doing Productive Work Six Criteria For Productive Work
Where Did the Self Managing Workplace Come From?
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activities approach areas assessment Bankies and Shameela branch banks branch director bureaucratic workplace call centre challenge Chapter Charge coaching consultants control and coordination criteria for productive decided decision democracy democratic design principles design team desirable future discussion E-mail elbow room employees environment Eric Trist example facilitators feedback Fran Ryan Fred Emery functions Gary Frank goals implementation Improving Customer Karadoc Kurt Lewin laissez faire Land Bank leadership learning Lichtenburg loan teams managing teams managing workplace Market Alignment Imperative ment multi-skilled operation orchestra organisation design organisation's Orpheus Orpheus Chamber Orchestra participative design workshop performance problem realised redesign requirements responsibility role six criteria South Africa staff stakeholder store managers story strategy structure success supervisors tasks Team Based Management team leaders team members team's things Unteam whole organisation workers workplace democracy