Perfect Phrases for Communicating Change
McGraw Hill Professional, Feb 19, 2010 - Business & Economics - 176 pages
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME
Employees respond to organizational change with worry, fear, and sometimes even panic. Your job is to keep them motivated and focused—so you must choose your words carefully during times of upheaval.
Perfect Phrases for Communicating Change has hundreds of ready-to-use phrases for ensuring your employees make the transition with clarity, commitment, and skill. Learn the most effective language for:
Praise for Perfect Phrases for Communicating Change
"Perfect Phrases for Communicating Change is a wonderful book, filled with practical, solid advice, suggestions, and examples for how to communicate effectively in a time of change.”
"Communication during organizational change is everything. The right words at the right time can make all the difference between a successful and unsuccessful change initiative. This is a wonderful resource for finding the right words and sentiments to convey any type of change."
“Finding the right words to communicate change is challenging, even for the best of managers. In this user-friendly text, Lawrence and Antoine provide hundreds of practical phrases to better prepare managers for the task. The book is rich with insightful suggestions on change messaging considerations and construction.”
"In my over 20 years of running companies and corporate divisions I have seen a direct correlation between the quality of communication of my managers and their success in the business world. If you aspire to be an effective, efficient, and productive leader then I highly recommend this book. It is an outstanding reference guide and road map for pragmatic yet inspirational communication techniques."
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Chapter 2 Perfect Phrases for Communicating a New Organizational Structure
Chapter 3 Perfect Phrases for Communicating a New Project
Chapter 4 Perfect Phrases for Communicating as a New Leader
Chapter 5 Perfect Phrases for Communicating a New Organizational Strategy
Chapter 6 Perfect Phrases for Handling Resistance