Performance Analysis: Knowing what to Do and how

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Human Resource Development, 2007 - Employees - 186 pages
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In Performance Analysis: Knowing What to Do and How, Dr. Dale Brethower takes a fresh look at finding out what will work to change and improve performance. The book presents a systems thinking approach to improving performance and contains tools for creating interventions that will be implemented, will have a favorable impact and can be maintained and continually improved.
 

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Contents

System Thinking A Way of Looking
1
Specifying What Improvement Means
91
Specifying Improvement Options Connecting
129
Analysis Tools
161
Glossary of Terms 175
185
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