Performance Evaluation: Proven Approaches for Improving Program and Organizational Performance
Performance Evaluation is a hands-on text for practitioners, researchers, educators, and students in how to use scientifically-based evaluations that are both rigorous and flexible. Author Ingrid Guerra-López, an internationally-known evaluation expert, introduces the foundations of evaluation and presents the most applicable models for the performance improvement field. Her book offers a wide variety of tools and techniques that have proven successful and is organized to illustrate evaluation in the context of continual performance improvement.
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ADDIE model alignment applied approach appropriate B. F. Skinner behavior benefits central tendency chapter CIPP clients conducted context continual improvement contractor costs criteria criterion-referenced test data collection decision makers deliverables descriptive statistics educational effects employees ensure errors evaluand evaluation approach evaluation models evaluation questions evaluation study example factors feedback findings focus groups framework goals identify impact evaluation process implementation important increase indicators inferential statistics interpretations issues Kaufman Likert scale mance ment meta-evaluation methods needs assessment Norm-referenced tests objectives observation organization organizational participant observer participants percent performance improvement performance measurement potential program or solution questionnaire ratio scale recommendations relationship relevant reliable response sample scores selected SEZM society specific stakeholders standard standard deviation statistics strategic Stufflebeam tion training program valid variables