Performance Improvement Methods: Fighting the War on Waste, Volume 1
McGraw Hill Professional, Aug 19, 1999 - Business & Economics - 395 pages
Waste-eliminating, performance-improvement weapons Discover the best ways to overcome today∆s most stubborn business issues: waste of resources, personnel, and opportunity. Performance Improvement Methods, by H. James Harrington and Kenneth C. Lomax, details the 85 most effective performance-enhancing weapons you can use to get the most from the least, and get the jump on your competitors. You'll learn about activity-based costing...design of experiments...failure mode and effect analysis...matrix data analysis...process benchmarking, redesign,and reengineering...QFD...simulation modeling...the six-sigma system...value-added analysis...and all the other strategies performance experts have identified as the best ways to promote efficiency and productivity, and maximize opportunities in every arena. This book/CD-ROM package gives you ready-to-download sample forms, agreements and analyses, plus exercises, games,definitions, case histories and more that help you put these creative and efficient tools to work.
What people are saying - Write a review
We haven't found any reviews in the usual places.
How This Book Is Organized
Overview of Weapons Classified as DecisionMaking
36 other sections not shown
action activities Additional Ammunition Analysis analyze ASQ Quality Press average Basic Battle Plans brainstorming Business Process Business Process Improvement cause-and-effect diagram CD-ROM Change Management checksheet column Control Charts cost cycle Cycle-Time data collection Data-Analysis Weapons decision Decision-Making Weapons define designed develop effective eliminate employees equipment Ernst & Young errors Evaluation example FIGURE fishbone flowchart graph Harrington histogram Idea-Generation Weapons ideas identify impact implementation Improvement Process Improvement Teams individual Matrix McGraw-Hill measurement system meeting ment method methodology Milwaukee mind map organization organization's Organizational output Pareto diagram Performance Improvement Performance Standard Phase plotted presentation problem statement problem-solving Process Improvement Quality Control result root cause run chart sample scatter diagram Shewhart Cycle solve specific standard deviation Step supplier task team members technique tion Typical understand vision statement waste Weapon Users WOW WEAPON Young LLP