Performance Improvement Methods: Fighting the War on Waste, Volume 1

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McGraw Hill Professional, Aug 19, 1999 - Business & Economics - 395 pages
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Waste-eliminating, performance-improvement weapons Discover the best ways to overcome today∆s most stubborn business issues: waste of resources, personnel, and opportunity. Performance Improvement Methods, by H. James Harrington and Kenneth C. Lomax, details the 85 most effective performance-enhancing weapons you can use to get the most from the least, and get the jump on your competitors. You'll learn about activity-based costing...design of experiments...failure mode and effect analysis...matrix data analysis...process benchmarking, redesign,and reengineering...QFD...simulation modeling...the six-sigma system...value-added analysis...and all the other strategies performance experts have identified as the best ways to promote efficiency and productivity, and maximize opportunities in every arena. This book/CD-ROM package gives you ready-to-download sample forms, agreements and analyses, plus exercises, games,definitions, case histories and more that help you put these creative and efficient tools to work.

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Contents

Measurement Systems
8
How This Book Is Organized
14
Overview of Weapons Classified as DecisionMaking
20
Copyright

36 other sections not shown

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References to this book

Business: The Key Concepts
Mark Vernon
No preview available - 2002
Business: The Key Concepts
Mark Vernon
No preview available - 2002
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About the author (1999)

H. James Harrington, Ph.D., the visionary International Quality Advisor for Ernst & Young, added Business Process Improvement to today's business lexicon. with over 15 books to his credit and more than 45 years of experience, Dr. Harrington is considered one of the world's Performance Improvement gurus.

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