Performance Interventions: Selecting, Implementing, and Evaluating the Results

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Brenda Mary Sugrue, Jim Fuller
American Society for Training and Development, 1999 - Business & Economics - 368 pages
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 This book offers you a real-life, performance intervention workshop with 22 case studies and step-by-step counseling through the analysis, implementation, and evaluation phases of an intervention. The case studies span technology companies, public schools, hospitals and the military. 

 

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Contents

Understanding Human Performance Improvement
3
Process and Job Redesign Interventions
15
SAP Implementation Using AcceleratedSAP
33
A Performance
49
Achieving Breakthrough Sales Results
59
Preventing Ergonomic Injury While Reducing
79
Developing a Training Procedures Manual
93
Selection Retention and Professional
109
A Professional Development Human Performance
155
Training Redesign Interventions
185
Becoming Expert Faster Using Situated Learning
219
Improving
233
ISO Awareness Training for 400 Engineers
255
Integrating Work
265
Creating a Powerful Job Aid Through
275
Multilevel Interventions
285

A Case Study of a Human
121
Recruiting and Retaining
127
Developing the Leaders of the Future
141
Using HPI to Help Health Care Professionals
305
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