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COGNITIVE APPROACHES TO PERFORMANCE
INSTRUMENTATION AND TRAINING
MANAGING POOR PERFORMANCE
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ability Academy of Management accurate American Psychological Association analytic Applied Psychology appraisal system appraisal task approach assessment assigned attribution attribution theory Behavior and Human bias biases Cafferty causes cognitive processes control theory controlled processing cues DeNisi discussed effects employees encoding example expectancies factors Feldman goal setting halo Ilgen increase individuals influence information in memory ingroup interview intuitive job analysis job dimensions Journal of Applied Journal of Personality judgments Landy Latham majority managerial mentors minority group members motivation negative feedback observation occur Organizational Behavior outcomes participation participative decision perceived perceptions performance appraisal performance evaluations performance information performance ratings Personality and Social Personnel Psychology poor performance potential problem productivity quasi-rational raters rating accuracy rating scales recall recipients relationship relevant responses result role salience schema schemata Social Psychology sources specific strategies studies subordinate suggested supervisors task model validity Wexley worker