Performance Measurement and Management Control: Measuring and Rewarding Performance
Emerald Group Publishing, Aug 4, 2008 - Business & Economics - 372 pages
In 2001, we gathered a group of researchers in Nice, France to focus discussion on performance measurement and management control. Following the success of that conference, we held subsequent conferences in 2003, 2005, and 2007. This volume contains some of the exemplary papers that were presented at the most recent conference. The conference has grown in number of participants, quality of presentations, and reputation and this year attracted leading researchers in the field from North America, South America, Europe, Asia, Australia, and Africa. Though the conference has been generally focused on performance measurement and management control and has included presentations on many facets of the topic, each year we have also focused on a particular theme of current interest. This year's theme was directed at measuring and rewarding performance. This includes evaluating and rewarding the performance of organizations, units, teams, and individuals. It includes empirical, analytical and experimental research. In addition to the three plenary sessions, this volume also includes some of the other excellent papers presented at the conference. The contents of this book represent a collection of leading research in management control and performance measurement and provide a significant contribution to the growing literature in the area. This collection of papers also covers a representative set of topics, research settings, and research methods. We are hopeful that this book will continue the search for additional understanding and development in performance measurement and management control, and provide guidance for both academic researchers and managers as they work toward improving organizations.
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achievement analysis assessment balanced scorecard behavior budgetary slack business unit CEO bonus plan Chenhall churn rate coefficient companies control systems correlation customer lifetime value decisions degree of ERPS dimensions economic effect empirical employees enterprise resource planning Epstein ERPS adoption ex-ante executive compensation extrinsic rewards financial performance measures firm’s goals growth hypothesis impact implementation increase indicators individual industry information systems innovation Ittner lifetime value linking literature management accounting Management Accounting Research management control managerial marketing Measurement and Management Measuring and Rewarding microfinance motivation needs non-financial objectives organizational Organizations and Society Paper PCRs performance appraisal performance evaluation performance feedback positive presence of IPE procedural justice Psychology punishments relationship response return on assets revenue Review reward systems sample satisfaction significant stakeholder theory stakeholders strategy Sydney Airport targets theory trainers tying users validity variables