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Impact of Performance Measures on Internal and External Relationships
Data and Tools Required to Support Decision Making
Measuring Performance in DifficulttoMeasure Areas
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AASHTO allocated analysis annual areas balanced scorecard benefit-cost ratios bridge budget California Department Caltrans challenges conference congestion cost customer satisfaction dashboard data collection databases decision Department of Transportation department's development and delivery district evaluate example external Federal Highway Administration FHWA FIGURE Florida focus focuses formance measures freight funding goals identified impact implementation important improve integration investment issues legislature Leonard Evans levels maintenance management systems mance measures ment Minnesota Department monitoring MPOs operations outcomes Participants discussed pavement condition percent performance data performance management performance mea performance measures performance targets performance-based management performance-based program portation priorities program delivery program development project delivery regional reliability road safety scan staff stakeholders statewide strategic plan system performance Texas Transportation Institute tion track traffic trans transit transportation agencies transportation plan Transportation Research Board transportation system Washington State Department