Person-Centered Leadership: An American Approach to Participatory Management
Why hasn't TQM (total quality management) worked as well in the United States as it has elsewhere? In the United States, employees seem to prefer recognition of individual achievement over recognition of the work team. Could the American cultural emphasis on the individual be a crucial factor? This engagingly written book demonstrates that the recent participatory management failures are the result of a lack of appreciation role of rugged individualism. Offering an alternative, person-centered leadership, which puts the individual at the very center of the management approach, Plas demonstrates effective, psychology-based, person-centered management techniques through use of contemporary examples - many of them drawn from her research and consulting work with successful U.S. businesses and CEOs.
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Hearts Hands Spirits Minds
Historical Perspectives on the Relationship
Teamwork and Individualism
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achieve American approach areas Arnold & Plas asked associates attention authenticity basic become believe boss centered Chapter commitment complaints create creative cultural attitudes Dean Kamen DEKA emotional employees encourage environment executives expect fact failures feelings focus goals going Guideline Harvard Business Review Herb Kelleher Herman Miller human idea identified important individualist interest issues Jim Mullen Joe Grimaldi kind L. L. Bean management models management strategies Max DePree ment methods motivation Newbury Park nonetheless organizational participatory management person by person person-centered leaders person-centered leadership person-centered management Planning Team president Press problem profit psychology Quad/Graphics quality improvement related individualism relationship responsibility result risk taking Robert Davis role rugged individualism Sage says Seaside share social Social loafing Southwest Airlines success Summing talk teamwork things tion transformation U.S. companies U.S. corporations unique values Wal-Mart weaknesses workers workplace York