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affinity diagram arrow diagram network barriers brainstorming butcher paper call analysis cause-and-effect diagram Check sheet cluster consensus decision-making construct contingency plans control chart create customer needs data collection instrument decrease the difference defective Deming's determine developed difference between customer Edwards Deming employees example extended process flip chart Fourteen Points Gantt chart Gitlow glyph Group or team idea cards ideal item Identify Improvement of Quality integrated flowchart interrelationship diagraph Joseph Juran Kaoru Ishikawa L-matrix leadership management by objectives matrix data analysis ment Minkowski metric needs and process never-ending improvement Oppenheim organization participant PDPC PDSA cycle perceptual map problem statement problem under study process improvement process or product process performance process problem process variables product or process quality control relationships responsibility Select a team seminar seven management tools shown in Figure specifications statistical suppliers systematic diagram team members Team spokesperson tion Tools and Methods Vendor wood chips
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