Positive Working Relationships

Front Cover
Elsevier, 2008 - Business & Economics - 120 pages
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This book explores the skills of communication and assertive behaviour and how they enable openness and honesty to be brought into a relationship. It looks at how to develop better working relationships by applying these skills in three specific areas: negotiations, meetings and conflict management.

 

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Contents

Series preface
1939
building productive relationships at work
1941
Chapter 1 Communicating to connect
1943
Chapter 2 Behaving assertively
1974
Chapter 3 Making meetings productive
1992
Chapter 4 Negotiating winwin solutions
1966
Chapter 5 Recognising and managing conflict
1982
References
2004
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