Power Retail: Winning Strategies from Chapters and Other Leading Retailers in Canada
McGraw-Hill Ryerson, 1999 - Business & Economics - 254 pages
This work elaborates on strategies used by retailers to outperform their competition. This work offers methods for customer segmentation based on needs, development of a competitive advantage in value proposition, and insights into better execution in managing people, technology and costs.
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Changing Winds and Turbulent Waters
The First Principle of Retail Success
26 other sections not shown
areas assortment attract average Bain & Company better booksellers bookstores brand Canada Canadian retailers chain Chapters Chick-Fil-A CIBC company's competitive competitors convenience Costco costs customer database customer segments department store discount dominant Dylex Eaton's employee commitment enabled example financial performance focus focused Future Shop grocery Home Depot improve incentives increase industry information technology Internet inventory investment K-Mart large-format stores lead leader leadership Loblaw London Drugs loyalty programs mall stores margins merchandise million Mountain Equipment Co-op offers on-line operations organization position power retailers principles product categories profitability purchases Rainforest Cafe relative market share retail CEOs retail success retail value proposition Retail winners retailer's revenue Sears Sears Canada sector selection Shoppers Shoppers Drug Mart shown in Figure staff strategy successful retail superstores survey target tion tomers track Wal-Mart winning