Power Etiquette: What You Don't Know Can Kill Your Career
Can table manners make or break a mega-merger? Can a faxing faux-pas derail a promising business relationship? Can an improper introduction cost you a client? Can manners (or lack of them) really kill a career? Absolutely! In an era when companies are competing on the basis of service, manners are much more than a social nicety - they're a crucial business skill. In fact, good manners are good business." Power Etiquette" is a concise yet complete "manners tool kit" that tells you all the things you may or may not know (but should know) about business etiquette. It covers a wide range of subjects - ranging from casual days and tips on tipping, to gift giving and networking. And it includes valuable information on such timely topics as "netiquette" (internet and e-mail etiquette), cell phone dos and don'ts, and video and teleconferencing manners.
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appropriate attend attire avoid black tie body language business cards business casual business etiquette business relationships caller career Casual Day caterer cell phone chain e-mail chair Chapter clients clothing colleagues color comfortable communication conduct business consider conversation corporate courtesy dining dinner dress eating electronic envelope event fork formal gift Gloves gratuity greeting guest handshake handwritten holiday host hostess important impression individuals instant message interview introduce invitation leave letter logo look manners Marion Jones National Speakers Association necktie networking on-line party person phone number position professional proper etiquette recipient responsibilities restaurant self-introduction server shake hands shirt shoes signature skills someone speak stationery style talk telephone thank you note tion Toastmasters International Videoconferencing visitor visually-impaired wardrobe wear White tie women words workplace write