Practical NLP for Managers
NLP (Neuro-Linguistic Programming) is based on the study of excellence. It provides a powerful tool for improving communication skills. This work shows the techniques underlying NLP in a practical management setting. Points covered include capturing others' trust, and handling staff appraisals.
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achieve action anchor appraisal auditory become behaviour beliefs body language building capability chunk colleagues communication Congruence create creativity culture customers deal decisions develop employees environment example experience feedback feel Fifth Discipline give goals going happen idea identity important individual influence internal intrinsic motivation It's Not Luck John Grinder Joseph O'Connor kinesthetic leader leadership listening logical levels look means meeting Meta Model metaphor metaprograms mismatch mission statement motivation Neuro-Linguistic Programming organizational values pacing and leading patterns people's perceptual positions person Principles of NLP problem questions rapport relationship responsibility rewards Ricardo Semler Richard Branson Robert Dilts Semco situation skills someone strategy structure style success Systemic thinking talk task team members tell timeline trust understand vision visual voice matching voice tone words
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