Practical business genius: 50 smart questions successful businesspeople ask

Front Cover
Wiley, Oct 11, 1991 - Business & Economics - 272 pages
Written as a result of years of research and endless discussions with thousands of business executives around the world. It shows the business executive how to take stock of his company or operation. Provides a method for getting beyond the chaos of day-to-day details to ask the right questions about a company's performance. At a time when business management techniques may have become too complicated, it shows how to get back to and act on the fundamentals.

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Contents

Parti Customers
3
Do You Carefully Track Changing Customer
14
Customers?
24
Copyright

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About the author (1991)

CRAIG HICKMAN is the author or coauthor of a dozen books, including Mind of a Manager, Soul of a Leader (Wiley); The Strategy Game; The Oz Principle; and Creating Excellence. He founded the Management Perspectives Group, whose clients included some of the largest domestic and international companies. Currently, he is a partner with Provation, Consultants to Leadership on Organizational Innovation. He earned his MBA from the Harvard Business School. For more information and materials on An Innovator's Tale, please visit www.craighickman.com

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