Predictive Evaluation: Ensuring Training Delivers Business and Organizational Results
At last, an answer to the question that has bedeviled trainers for decades. Predictive evaluation enables you to effectively and accurately forecast training's value to your company, measure against these predictions, establish indicators to track your progress, make midcourse corrections, and report the results in a language that business executives respond to and understand.
Dave Basarab explains how to begin by identifying the specific goals and beliefs you want to instill in participants. The next step is to determine exactly what these will look like when put into action. Finally you develop quantifiable measures of how employees' adopting the target beliefs and goals will impact the business. A key strength of this process is that it is profoundly collaborative—supervisors and employees work together to establish standards for success each step of the way. A how-to guide filled with worksheets, examples, and other tools, Predictive Evaluation ensures that, rather than being regarded as an expense and an act of faith, training will be seen as an investment with a concrete payoff.
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ADDIE model Adop Adoption Dashboard Adoption data Adoption Evaluation Adoption Survey Adoptive Behavior aligned analysis annual answer assess belief statements Business Acumen Training business results company’s conduct confidence interval confidence level continuous improvement cost course design create Data cleansing data collection Dave Basarab delivery e-mail employees example External Contribution Factor Figure Goal Distribution goal planning goals and beliefs Impact Dashboard Impact data Impact Evaluation Impact Matrix Impact Profiles Impact Survey implemented instructional design instructors Intention Dashboard Intention Evaluation Intention Goals Intention Score investment key decision makers learning objectives measure metrics Motorola number of participants Obtain and enhance on-the-job organizational outcomes participant’s percent performance Pitney Bowes predicted impact Predicting Training’s Value Predictive Evaluation produce profit root cause analysis Six Sigma skills spreadsheet stakeholders Steering Committee Step strategy Successful Adoption supervisor terminal objectives tion training evaluation training program Worksheet