Principles of Negotiation: Strategies, Tactics, Techniques to Reach Agreement
McGraw-Hill Companies,Incorporated, Oct 2, 2007 - Business & Economics - 203 pages
Settle Disputes and Negotiate Better Deals
Experienced mediators and educators present a simple, practical guide to negotiating better deals. Strategies and tactics developed through research in communication theory, game theory and psychology help you negotiate better business deals and improve communication with customers, suppliers and competitors. Concrete guidance on conflict resolution allows you to settle disputes before they escalate into costly lawsuits. Stories and examples pulled from situations you may face on a daily basis illustrate key points and demonstrate good and bad negotiation techniques.
Guasco and Robinson cover:
These effective negotiation strategies ensure that you come out on top of any negotiation.
Sample Documents on CD-ROM!
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