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alternative analysis approach to management appropriate areas attainment basic behavior chapter Christie Hefner communication coordination corporate costs decentralization decision defined delegation Delligatti determine developed discussion effective efficiency employees evaluation example exist factors Fairchild Fairchild Industries Figure forecasting formal functions future Gantt Gantt chart Harvard Business Review Henri Fayol human resources implemented important increase individuals Industrial influence informal groups involved job activities Laura Ashley leadership Lillian Gilbreth Management by Objectives Management in Action Management Review management system managerial Massey-Ferguson McDonald's motivation multinational corporation Nageldinger & Sons needs operations organization members organizational communication organizational objectives organizational resources overall percent performance appraisal personnel planner planning process potential probably problems production profit relationships situation skills span of management specific staff steps strategic planning strategy structure subordinates subsystem successful SWOT analysis tactical planning task types understanding workers York Zayre