Process Improvement Using Six Sigma: A DMAIC Guide

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ASQ Quality Press, 2009 - Business & Economics - 110 pages
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The purpose of this book is to provide the practitioner with the necessary tools and techniques with which to implement a systematic approach to process improvement initiatives using the Six Sigma methodology.
 

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Contents

I Define
1
II Measure
11
III Analyze
41
IV Improve
67
V Control
95
Index
107
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About the author (2009)

Rama Shankar is an adjunct professor at the Illinois Institute of Technology, Daley College Chicago, and Great Lakes Institute of Management, India.

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