Professional Management of Housekeeping Operations
Management of a housekeeping operation entails scheduling staff, deliveries, services and maintenance, budget analysis, cost-controls and compliance with regulations. A well-run housekeeping department is integral to the success of any lodging operation.
This revision of a well-regarded introductory textbook includes expanded coverage of leadership and training issues, providing a number of case studies, and presenting additional reference material through a support website confirming its usefulness as a management text.
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Есть детальное описание уборки у гостинице на стр 211.