Promoting Emotional Intelligence in OrganizationsOffers the tools to sell and implement emotional intelligence training in your organization. Emotional intelligence matters more than ever. Personal qualities such as resilience, optimism, and initiative have become crucial survival traits necessary for enduring the many changes affecting the American and global marketplaces. Promoting Emotional Intelligence in Organizations offers the tools to sell and implement emotional intelligence training within your organization. |
Contents
| 1 | |
| 9 | |
The Model Programs | 43 |
The Path to Social and Emotional Learning | 59 |
Phase 1 Secure Organizational Support | 67 |
Phase 2 Prepare for Change | 85 |
Phase 3 Train and Develop | 111 |
Phase 4 Encourage Maintain and Evaluate Change | 129 |
Emotional IntelligenceThe Basis for Success | 151 |
Appendix | 165 |
References | 169 |
About the Authors | 185 |
Other editions - View all
Promoting Emotional Intelligence in Organizations: Make Training in ... Cary Cherniss,Mitchel Adler No preview available - 2000 |
Common terms and phrases
360-degree feedback achievement drive Achievement Motivation Training activities American American Express amygdala Applied Psychology assessment become behavior boss Boyatzis career clients coaching conflict management consortium control group Daniel Goleman effective effort EI-based El training emotional competence emotional intelligence emotional learning emotionally intelligent empathy employees encourage environment evaluation example executives experiential feedback feelings follow-up goals Goleman gram implemented important improve individuals initiative innovation interaction interpersonal interviews JOBS Program Journal of Applied Kate LeaderLab leaders leadership linked ment model programs months Motivational Interviewing neocortex organizational awareness outcomes participants particularly percent petencies Phase positive posttraining practice problem psychotherapy relationship role self-awareness self-confidence self-control self-efficacy self-management sessions setbacks situation skills skunkworks social and emotional Spencer stress management success superior performance supervisors targeted tion tional Training & Development training and development training program values Vinokur workplace