Public Services Delivery, Page 976
The globalization of information--satellite TV, internet, phone and fax--serve to enhance citizens' awareness of their rights, obligations, options and alternatives and strengthens demands for greater accountability from the public sector. However, the power of accountability is significantly reduced if citizens are unable to measure their government's performance in a meaningful way, which is precisely the topic of this timely book. The abstract concept of 'government performance' can only be an effective tool in public debate when there are concrete statistics measuring performance and benchmarks against which current indicators can be compared. 'Public Services Delivery' offers a comprehensive view of government performance measurement. The first part examines systems or frameworks for measuring the performance of government at the national level and at local levels of government. The second part of the book focuses on particular sectors that form the core of essential government services: health, education, welfare, waste disposal, and infrastructure. This book provides powerful tools to: a. development practitioners to evaluate projects, b. to policymakers to reform their government's policies, and c. to public interest groups that wish to pressure their government for improvements in government services.
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accountability Africa agencies Alasdair Roberts allocate allocative efficiency analysis areas assessing assets benchmarks budget Canada Canadian capital Cebu City citizens corruption costs criteria decisions developing countries economic effective efficiency ernment evaluation example expenditures facilities federal financing fiscal federalism fiscal health Florida funds Gini coefficients governance quality government enterprises governmentwide performance planning health services health systems household surveys identify improve income income quintile infrastructure inputs legislation ment monitoring municipal nonpoor Nova Scotia Number and percentage Oregon organizations outcome measures outputs participation percent Percentage of Floridians performance measurement political poor population poverty private sector problems procedures production programs public sector public services public-private partnerships responsiveness service delivery service providers social indicators social reporting spending statistical tion Trained Observer Treasury Board Secretariat Urban users utilization Washington World Bank World Bank Institute
Page 51 - In decentralized countries, fiscal policy becomes a responsibility shared by all levels of government, and the federal (central) government in these countries uses its powers of the purse (transfers) and moral suasion through joint meetings to induce a coordinated approach. Several writers (Tanzi 1996; Wonnacott 1972) have argued, without empirical corroboration, that the financing of sub-national governments is likely to be a source of concern within open federal systems, since sub-national governments...
Page 51 - ... compromise any of the goals sought under a centralized fiscal policy. On the potential for fiscal mismanagement with decentralization, as noted above by Tanzi, empirical evidence from a number of countries suggests that, while national/central/federal fiscal policies typically do not adhere to the EU guidelines that deficits should not exceed 3 percent of GDP and debt should not exceed 60 percent of GDP, junior governments
Page 190 - Studying the impact of household economic and community variables on child mortality', Population and Development Review, supplement to vol.
Page 51 - Tanzi (1996) is also concerned with deficit creation and the debt management policies of junior governments. Available theoretical and empirical work does not provide support for the validity of these concerns. On the first point, at a theoretical level, Sheikh and Winer (1977) demonstrate that relatively extreme and unrealistic assumptions about discretionary non-cooperation by junior jurisdictions are needed to conclude that stabilization by the central authorities would not work at all, simply...
Page 50 - Index 0.617** Institutional Setting for Monetary Policy Monetary policy is clearly a central function and is best entrusted to an independent central bank with a mandate for price stability alone (Shah 1994, 11). The critical question is whether the independence of the central bank is compromised under a decentralized fiscal system. One would expect, a priori, that the central bank would have greater independence under a decentralized system, since such a system would require clarification of rules...
Page 27 - Managing for Results: An Agenda to Improve the Usefulness of Agencies' Annual Performance Plans (GAO/GGD/AiMD-98-228, Sept.
Page 188 - Impact of breast feeding on admission for pneumonia during postneonatal period in Brazil: nested case-control study.
Page 148 - Relations. . 1984. Intergovernmental Finance in Colombia. Cambridge, MA: Harvard Law School, International Tax Program. -. 1993. "Threading the Fiscal Labyrinth: Some Issues in Fiscal Decentralization.