QBQ! The Question Behind the Question: Practicing Personal Accountability at Work and in Life
The lack of personal accountability is a problem that has resulted in an epidemic of blame, victim thinking, complaining, and procrastination. No organization—or individual—can successfully compete in the marketplace, achieve goals and objectives, provide outstanding service, engage in exceptional teamwork, or develop people without personal accountability.
This remarkable and timely book provides a practical method for putting personal accountability into daily actions, with astonishing results: problems are solved, internal barriers come down, service improves, teams thrive, and people adapt to change more quickly. QBQ! is an invaluable resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous worth to our organizations and to our lives by eliminating blame, victim-thinking, and procrastination.
From the Hardcover edition.
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no more self pityUser Review - mswonderfull - Overstock.com
It is mind changer. It helps us to avoid being a victim and take more control of situations we find ourselves in. Even uncontrollable situations.Life is not a prewriten script we must roll with iteveryone does. Read full review
Great start to accountabilityUser Review - Steve - Target
I picked this book up while working on an accountability training program for my organization. Although I did not find any revolutionary concepts, the way that the information was presented was well ... Read full review