Quality Management in Vocational Training: The Use of Standards and Their Different Applications

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ILO, CINTERFOR, Jan 1, 2004 - Electronic books - 65 pages
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Presents an outline of relevant standards, namely ISO 9000 on institutional management, ISO 10015 on human resources management, and ISO 17024 on the certification of persons. Gives information about practices in the application of standards by training institutions and supervisory bodies in South America.

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Contents

Preface
7
Quality management in vocational training institutions
17
Three quality standards in perspective
41
Copyright

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