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REVIEW OF THE LITERATURE
ANALYSIS OF DATA
2 other sections not shown
adverse customer reaction American Industry backlash Black population Boston Store CM CM CM rH companies consumers Department Store Industry drug dyad Dyadic Interaction Model employed employer George Joyce H CM HERBERT COLLINS hire Black salesmen integrated advertising interaction pairs interviewers large number major Milwaukee N-Stens Negro employment Negro market Negro sales Negro salesmen Negroes in sales Northrup o o a o o o Pennsylvania Press percent personal selling personnel Philadelphia Policies of American predictor variables purchase race Racial Policies racial similarity Report retail ROBERT HERBERT sales force Sales Management sales positions sales workers salesclerk salesman-customer interactions salesman's effectiveness Selling positions selling situation social surveyed Ul Ul underemployment of Black University of Pennsylvania University of Wisconsin-Madison White customers White salesmen York