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achieved activities administrative adoption agency's assistance Birmingham breath testing Breathalyzer budget CCTV system classroom Combination list computer-assisted dispatch consumption coordinator core application costs curriculum Dallas data processing degree of routinization educational electricity Emergency Medical Services EMS program equipment evaluation Expansion Stage factors federal fire department firefighters formal functions H 4J heating degree days household implementation Improvisation Stage increased indifference curve initial innovation's instance instructional involved Jet-Axe lifeline rate maintenance ment MICU minicomputers occurred officers operation organization organizational changes paramedic passages and cycles passages or cycles percent period personnel police department practice problems procedures purchase Rand Corporation response 9 result role routinization process school district service payoffs specific staff Table task-diverse innovations task-specific innovations teachers telephone interviews television terminals tion training program turnover types of innovations urinalysis WCET-TV