Randall's Practical Guide to ISO 9000: Implementation, Registration, and Beyond

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Addison-Wesley Publishing Company, 1995 - Business & Economics - 437 pages
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An ISO 9000 Standard certification is becoming a strategic business tool. It is mandatory for companies that sell to many large organizations of the EEC, and key to an increasing number of US companies, including Ford, Chrysler and General Motors. This text offers coverage of how to understand, register for and implement the ISO 9000 Standard for certification.

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The Origins and History of ISO 9000

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About the author (1995)

Richard C. Randall is the Southeast Regional Director for National Quality Assurance, U.S.A. (NQA), one of the largest and most successful ISO 9000 registrars in the world. He also served as the National Quality Manager for GE Electronic Services, and is a Registered Lead Assessor with expertise in electronics, test houses, process industries, and service industries.


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