Reaching for Higher Ground in Conflict Resolution: Tools for Powerful Groups and Communities

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Wiley, Sep 7, 2000 - Family & Relationships - 288 pages
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For everyone who works in and with groups-including mediators, managers, committee chairs, team leaders, consultants, teachers, and trainers-Reaching for Higher Ground in Conflict Resolution presents clear principles and proven techniques for productive group experience. The book includes a wealth of examples and practical advice on how to guide groups to: articulate the values they hold dear, develop the principles that will guide their efforts, and clarify the shared expectations that will be honored throughout their work. Here you will find the knowledge and learn the skills necessary to demystify and facilitate conflict transformation and successful group problem solving.

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Contents

Reaching
59
The Six Keys
81
Keeping
103
Copyright

6 other sections not shown

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About the author (2000)

E. FRANKLIN DUKES is associate director of the Institute for Environmental Negotiation at the University of Virginia. He is the author of Resolving Public Conflict. MARINA A. PISCOLISH is principal partner of MAPping Change, LLC, and an associate faculty member of the graduate program in conflict resolution at the McGregor School of Antioch University. JOHN B. STEPHENS is public dispute resolution program coordinator at the Institute of Government, University of North Carolina-Chapel Hill.

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