Reaching out: interpersonal effectiveness and self-actualization
B> Reaching Out provides the theory and experience necessary to develop effective interpersonal skills. By reviewing current psychological research on how to build and maintain friendships and then integrating this material with a rich array of skill-building exercises, the book provides a thorough and appealing approach to learning about interpersonal skills. Readers acquire the skills and knowledge to do the following: a) get to know and trust each other; b) communicate with each other accurately and unambiguously; c) resolve conflicts and relationship problems constructively; and d) encourage and appreciate diversity. No matter what occupations or relationships readers become involved in, their success will largely be determined by how skilled they are interpersonally. This book begins a journey of continuous improvement. For anyone interested in self-development and improving interpersonal relations.
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DEVELOPING AND MAINTAINING TRUST
INCREASING YOUR COMMUNICATION SKILLS
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actions anger constructively angry Answer Sheet answering true anxiety appropriate avoid aware boss build communication COMPREHENSION TEST conflict situation conflict strategy confrontation cooperative depressed develop discuss Donna Jones effective example exercise experience express anger express warmth express your anger Expressing acceptance fallout shelter False True False fear feedback following statements give goals going group members homeostasis important increase interaction interpersonal relationships interpersonal skills interpretations involved irrational assumptions Johari Window meaning negotiate nonverbal messages paraphrasing person person's perspective Prisoner's Dilemma problem procedure questions reactions receiver reinforcement rejected relationship statements relax resolve a conflict resolve the conflict risk selective perception self-acceptance self-disclosure self-fulfilling prophecy sender shyness someone strengths stress sure target behavior tell Test your understanding things tions True False 9 True False True true or false trust understanding response upset verbal and nonverbal