Reasoning, Learning, and Action: Individual and OrganizationalA three-pronged approach to overcoming mediocrity, presented by one of the nation's top business theorist. Replete with case examples, this book details how employee reasoning, learning and action--properly developed--can counteract the self-defeating behavior affecting many organizations. |
Contents
Academic Business | 3 |
SelfReinforcing Patterns of Learning | 27 |
Reasoning Processes and Action | 41 |
Copyright | |
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Common terms and phrases
able action science actor agree asked attributions automatic aware behave behavior believe Bill Califano Carol causal Chris Argyris client commitment confront consequences consultants correct counterproductive create Dan's Davis College deal defensive develop diagnoses disconfirm discussion distancing Donald Schön double bind double-loop learning effective embedded escalating error espoused theory evaluations example experience feel firm frame Gerry going Hence heuristic identified illustrate important inconsistencies individual interac intervention interventionist John John's ladder of inference managers meanings meeting Mike Model II actions Nick O-II learning systems organization organizational organizational development organizational learning Parker participants partners performance person possible predictions problem produce programs reactions reasoning processes responsibility Robert Robert asks roleplaying rung scenario self-fulfilling prophecies session situation skills strategy team members tell theories-in-use theory-in-use things Three Musketeers tion tive trying unaware understand undiscussable unillustrated upset valid views