Rebuilding Trust in Healthcare

Front Cover
Jamie Harrison (general practitioner.), Rob Innes, T. D. Van Zwanenberg
Radcliffe Publishing, 2003 - Case studies - 198 pages
This text offers practical advice on how to regain trust between patient and practitioner, following difficulties during the 1990s and early 21st century. It examines the nature of trust, outlining sociological models of trust and identifying relevant aspects.
 

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Contents

Setting the scene
1
Trust and mistrust
15
the individual
25
the professional team
37
the institution
47
The system responds
57
Building trust
71
The role of the press
87
Teaching tomorrows doctors
93
A professions reputation
111
Learning from error
121
Sharing information with patients
131
People and places
143
The future
167
Conclusion
187
Copyright

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