Records Management and Knowledge Mobilisation: A Handbook for Regulation, Innovation and Transformation
This book argues that records management can contribute to public sector reform and transformation in the new climate of austerity, without losing its essential characteristics. Over the last 15 years, records management has prospered, tackling problems of electronic information and building a strong case for information governance based on a model of regulation and management control. The public sector environment is now changing rapidly, with more emphasis on efficiency, flexibility and innovation, devolving control, loosening regulation, and cutting budgets. By linking practical ideas about the use and management of knowledge, the author will draw on insights from the study of policy-making and programme delivery to show how managing the relationship between records and knowledge, their creation and use, can not only make an important contribution to public sector innovation in itself, but also reconcile the demands of regulation through a wider concept of the governance of knowledge as well as information.
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accountability achieve action activities analysis approach Archives aspects behaviour benefits building capture codebook collaborative communities of practice connections context corporate memory create culture decision-making deliver delivery dialogue EDRM efficiency embedded encoded engagement environment evidence example explicit explicit knowledge focus framework functions healthcare ideas identify iKRS implementation improve individual influence information governance information management initiatives innovation integrated interaction interests intervention issues knowledge and records knowledge architecture knowledge management knowledge mobilisation knowledge processes knowledge strategy knowledge structures knowledge-sharing layer learning networking knowledge norms organisation participants perspectives policy-making potential practitioners problems procedures produce professional programme management promote public policy public sector public value recognised records and information records and knowledge records management Records Management Society regulation relevant responsibility risk role sharing social media Social network analysis social networks stakeholders tacit knowledge UK National Archives understanding