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Chapter 2Theory and Philosophy of Reference Service
Chapter 3Teaching of Reference
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Academic Library American Library Association analysis answer Bibliographical coverage Bibliography Chicago College and Research communication Computer-Based Reference computerized considered covered data bases Education for Librarianship ERIC Document included indexes Information Centers information retrieval Information Science Information Service information systems inquiries January Library and Information Library Journal Library Reference library reference service library schools Library Science Library Service literature searches Measurement and Evaluation methods Metuchen Network patrons percent problems Public Library readers Reference Books reference collection Reference Department Reference Function reference interview reference librarians reference materials reference process reference questions reference sources reference tools Report Research in Reference Research Libraries retrieval systems Review Scarecrow School Library School of Library search strategy selection Special Libraries staff subject specialists survey Teaching of Reference Teaching Reference techniques tion types of libraries types of reference Undergraduate University Library Unpublished Master's thesis users Wilson Library Bulletin York