Relationship & Results Oriented Healthcare: Planning and Implementation Manual

Front Cover
Lulu.com, 2008 - Medical - 180 pages
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Healthcare leaders continually strive to improve quality, yet staff shortages, regulations, interdisciplinary conflicts, and overwhelming complexity subvert their efforts. This guide is a roadmap to implementing the Relationship and Results Oriented Healthcare philosophy and bundle of best practices. The RROHC professional model of care provides tools to create transdisciplinary partnerships with patients and families to facilitate the journey to their preferred outcomes. Featuring healthcare organizations' stories of success, this manual distills expert professional practice into steps beginning with establishing relationships with care providers and patients at the bed side, culminating in improved patient satisfaction and employee engagement. Restoring a sense of purpose, nurse retention and recruitment soars. Throughout the continuum of care, this book offers a conceptual framework for excellence through improved connection with patients, enhanced critical thinking, and advanced teamwork.
 

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Contents

FOREWORD
ix
An Introduction
15
The 10 Steps Applied
51
Creating a Healing Relationship
87
References
108
Coaching as a Strategy
141
The Tool Section
165
Dedication
175
Copyright

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