Research Colloquium on Workers' Compensation Medical Benefit Delivery and Return to Work

Front Cover
The papers in these proceedings were selected from those presented at a May 2003 research colloquium on the workers' compensation medical benefit delivery system and workers' return to work after treatment. The colloquium was held at a time when California's workers' compensation program was at the center of intense debate and legislative activity: While coverage and expenditures for eligible workers had increased, California's injured workers were expressing greater dissatisfaction with the quality of their care. The colloquium brought together national experts and California stakeholders with an interest in workers' compensation medical benefits and ways in which initiatives in other health programs might be used to improve the delivery of high-quality services to injured workers. The colloquium was intended to foster dialogue, to further research, and to spur reform of the California workers' compensation medical benefit delivery system. The papers in these proceedings provide an overview of the access, cost, and quality issues confronting the workers' compensation medical benefits delivery system and identify mechanisms that might be used to improve the quality and efficiency of the medical care provided to injured workers.
 

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Contents

What Is It Why Is It Important and How Can It Be Improved in Californias Workers Compensation Programs?
1
Why Comprehensive Insurance Coverage is Not Enough to Assure Timely and Appropriate Care
31
Factors Improving Outcomes in Workers Compensation
51
Design and Implementation of Workers Compensation Quality Improvement in Washington State
71
Relevance of the CAHPS Consumer Assessment Survey for Workers Compensation Medical Care
83
Considerations for the California Workers Compensation Program
103
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