Retail Hell: How I Sold My Soul to the Store

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F+W Media, Sep 18, 2010 - Biography & Autobiography - 288 pages
4 Reviews

From Act I:
"I think you left these behind," I said, handing them to her. This happens all the time when women try to return bags they've used. Tampons, lipstick, coins, Tic Tacs, and condoms are the top treasures found.

"Greasy" let out a sigh as if I were the problem. "I really don't see what the problem is here. It's none of your business what I keep in my handbag."

It is when my commission is at stake! I'm not your Designer Handbag Rental Service! My name is not!

This is a place Freeman Hall, a twenty-year veteran "on the floor," knows well. While delivering side-splitting stories alongside brutally cynical commentary, Freeman recounts his most shocking experiences in Retail Hell.

From the time he was attacked by a customer's four-year-old, who grabbed onto his leg like a poodle and wouldn't let go, to the day he found the fitting room walls covered in s**t, Freeman has seen and heard (smelled and felt) it all! Horrifying and hilarious, this behind-the-scenes look at what really goes on at the Big Fancy Stores is rollicking, ready-to-wear wisdom for readers everywhere.

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LibraryThing Review

User Review  - Y2Ash - LibraryThing

Freeman Hall is a Handbag, not purse, sales associate at a store called The Big Fancy. In it, he describes the multitude of problems he experiences from co-worker and management to the annoying ... Read full review

LibraryThing Review

User Review  - skinglist - LibraryThing

Freeman has an interesting sense of humor, but I found him to be a little whiny. Cammie is his BFF, and he doesn't like Douche - do we need that every single chapter? In some ways it seems as if the ... Read full review

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About the author (2010)

Freeman Hall began slaving in retail at the age of twenty at Macy's. His most notable experience was with specialty clothing store Nordstrom, where he spent fifteen years as an award-winning handbag manager and salesperson. In 2007, he created the popular "Retail Hell Underground" blog and videos, generating a satirical sounding board for retail slaves worldwide.

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