Retail-Iation: Serious and Humorous Observations on Bad Shopping Behavior
Spending twenty-five years in a retail environment teaches you a lot of things about shopping behavior. It also leads to a lot of pent up frustration over bad shopping habits. Donna R. Summerlin vents about the behavior store employees encounter on a daily basis in a critique that is serious, funny, and instructional. Instead of continuing to shop like normal, its time to examine your own behavior and that of your peers. Summerlin offers insights on how store employees cope with bad shopping behaviors; ways to overcome hostility, both as a shopper and employee; tips to help you remember the importance of good manners; and observations regarding outrageous behavior that will make you examine your own shopping habits. Gain an insiders perspective on the true nature of the retail business, and laugh along the way. Written for shoppers, store employees, and those seeking to get into the retail business, RETAIL-iation uncovers the unacceptable behavior that goes on every day, and more importantly, it provides a plan to fix it.
What people are saying - Write a review
Other editions - View all
ass home award-winning bad action Bad Shopping Behavior bagged beast become informed behave believe budget BYOB Call Someone can’t checkout register child cleaning coffee corner stores didn’t don’t open don’t want Donna Dramatic Performance effort to save everything Express Yourself Express Eyes Are Bigger Fear of change finish line go back Go-backs goes happen I’ve importantly inappropriately It’s sad kids knew leave line to draw Lines occur Memorable Moments Multitasking nickels open until nine Personal Favorites pick plush dogs posted hours pull rabbits purchase Quality customer service relationship with retail retail business retail world RETAIL-iation reusable rude running sad to say sadly save the earth shoppers shopping habits Simply go Someone Who Cares someone’s stop store employees stores have become Summerlin sweetie teeth they’re tissues today’s toss unacceptable behavior Vienna sausage wait want to say What’s Where’s woman’s you—the you’re you’ve