Return on Learning: Training for High Performance at Accenture

Front Cover
Agate Publishing, Jan 2, 2009 - Business & Economics - 190 pages
Like most corporations at the turn of the millennium, Accenture was faced with business, economic, and operational changes affecting its renowned internal training program, which shapes and supports the work of its more than 126,000 employees in 48 countries. The company quickly reinvented its training and development capabilities through effective planning and governance, strong leadership, groundbreaking ROI methods, operational rigor, and the application of advanced technologies, as well as "phenomenal learning." This accessible book explains how it happened, and how to apply the lessons to any business.
 

Selected pages

Contents

Preface
1
Chapter One High Performance through Learning
5
Chapter Two A Vision for Learning and Business Impact
19
Chapter Three Proving the ROI in Learning
39
Chapter Four The Leadership to Succeed
59
Chapter Five Phenomenal Learning
79
Chapter Six Running Learning Like a Business
101
Chapter Seven Using Technology to Create a Highperformance Learning Organization
127
Chapter Eight At the Frontiers of Learning and Knowledge Sharing
143
Chapter Nine Learning and Value Creation Accenture Looks to the Future
167
Acknowledgments
187
About the Authors
189
9781932841183textpdf
191
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About the author (2009)

Donald Vanthournout is chief learning officer and associate partner at Accenture.