Risk and Crisis Management: 101 Cases
1. How the internet is a useful crisis management tool -- 2. How communication technology must be harnessed in an emergency -- 3. How government response is crucial -- 4. How supplementary lifeline utilities must be developed -- 5. How voluntary support must be catered for -- 6. How to deal with psychological stress -- 7. Why ripple effects must be analysed -- 8. Why preparation for disaster must include basic precautions -- 9. What to do in the event of a tsunami -- 10. How to distinguish between tsunami advisories : warning and watch -- 11. The hospital's role in crisis management -- 12. Why hospitals must have continual access to water -- 13. How schools can be used as evacuation centers (1) -- 14. How schools can be used as evacuation centers (2) -- 15. How to get the injured to hospital -- 16. How to call an ambulance -- 17. How to deal with rumors -- 18. How to prepare for the breakdown of electrical substations (lifeline utilities) : an example from the Taiwan earthquake -- 19. How a disaster can be turned into a lesson -- 20. The mid-Niigata Prefecture earthquake (1) : how the media was unhelpful -- 21. The mid-Niigata Prefecture earthquake (2) : how to keep means of communication open -- 22. The mid-Niigata Prefecture earthquake (3) : why it is critical to restore a region's industry -- 23. The mid-Niigata Prefecture earthquake (4) : why there should be private insurance against earthquake damage -- 24. How to plan for evacuation during torrential rain -- 25. How to prepare for hazardous secondary effects -- 26. What we can learn from Hurricane Katrina -- 27. The great Sichuan earthquake : why wide-area-coverage evacuation centers are needed -- 28. Why everyone must take precautionary measures -- 29. Why we need to repeat simulated experiences -- 30. When knowledge is not enough -- 31. How knowledge acquired by experience is superior -- 32. What to do if a war breaks out while in a foreign country -- 33. What to do if you get caught in an emergency abroad -- 34. What to do if you get arrested while abroad -- 35. How to avoid terrorist bombing attacks -- 36. What to do if you find an intruder in your hotel room (1) -- 37. What to do if you find an intruder in your hotel room (2) -- 38. How to respond to a medical emergency abroad -- 39. Why analysis of real-life experiences are needed -- 40. How to prepare for emergencies on a routine basis -- 41. Why portable toilets are essential -- 42. How typhoon psychology is fatal -- 43. Why specific roles should be allocated -- 44. How specific roles should be allocated -- 45. How to deal with personal risk (1) -- 46. How to deal with personal risk (2) -- 47. How to prevent fires at home (1) -- 48. How to prevent fires at home (2) -- 49. How to ensure the safety of your infant -- 50. How to ensure water supply -- 51. How to maximize the use of flashlights -- 52. Why the need for self-insurance -- 53. How to deal with bankruptcy of financial institutions -- 54. How the lifting of payoffs ban has affected risk -- 55. What clothing and other personal effects are appropriate -- 56. What to do in an emergency when driving or using an elevator -- 57. Why the need to fall back on "self-help" when overseas -- 58. How spyware infects your computer -- 59. Why internet auctions are at your own risk -- 60. How to counter phishing fraud -- 61. How to protect yourself against credit card skimming (1) -- 62. How to protect yourself against credit cards skimming (2) -- 63. Why businesses should not neglect on-going training -- 64. Why a physical distribution system is necessary -- 65. How to compensate for an incomplete crisis management education -- 66. How effective life protection products could be developed -- 67. Why the need to develop next-generation disaster prevention technologies -- 68. How products could be developed in support of disaster response -- 69. What criteria to use in assessing a crisis -- 70. What are the crisis management efforts directed at? -- 71. How to maintain communication between operations staff, residents and specialists -- 72. Why the atomic industry must maintain ongoing dialog with its community -- 73. How the multi-faceted check system works -- 74. How indirect damages may far surpass your assumptions -- 75. How management can respond swiftly - the feed-forward mode (1) -- 76. How management can respond swiftly - the feed-forward mode (2) -- 77. How to predict disasters -- 78. How to establish a quick response setup -- 79. Why a backup system is needed -- 80. How to counter weaknesses in supply chain management -- 81. When reading the manual won't do -- 82. What is the crux of crisis management? -- 83. How the Kamban (Just In Time : JIT) system can be tweaked to support production -- 84. How managerial behavior matters -- 85. How to tap the know-how of security companies -- 86. How to protect your computers -- 87. How to guard against computer viruses -- 88. Why risk financing is an absolute -- 89. How office location affects crisis management -- 90. How to set the optimum security level of information systems -- 91. What lessons were learned from the Fukuchiyama line train derailment? -- 92. What safety measures and environmental policies should chemical companies adopt? - 93. How to deal with asbestos damage -- 94. How intellectual property infringement is spreading -- 95. How to secure food safety and information reliability -- 96. How the natural sciences, arts and social sciences can collaborate -- 97. How to make your investor relations work -- 98. What are the consequences of irresponsible media coverage? -- 99. How to prevent personal information leakage -- 100. Why the need for an informatics education towards problem-solving -- 101. How compliance should be reconsidered : organizations that comply with laws and regulations while satisfying ethical requirements considering autopoietic theory
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accident action Agency Answer Go building card skimming caused Chuetsu Earthquake communication companies company’s compliance computer virus concerned contingency planning corporate credit card crisis management develop disaster prevention disaster victims disaster-stricken earthquake disaster earthquake insurance effects efforts emergency evacuation evacuation centers facilities feed-forward financial institutions fire flashlight Fukuchiyama Line function government’s Hanshin-Awaji Earthquake hazard hospitals important industry intellectual properties intentionally left blank Internet issue Japan Japanese Kanto Earthquake KEY POINT lessons lifeline utilities lives major earthquake manual measures Ministry natural disaster Niigata Prefecture Niigata region operations organizations peace of mind people’s percent personal computer personal information Phishing portable possible prepare pro-active production protection quake Question Recommendations reported response retrieved July role safety seismic setup Shimbun situation social spyware supply tanks telephone terrorist tion Tokyo train tsunami Yomiuri Shimbun